Privacy Policy.

Effective Date: 01/01/2024

Team Wedding Day (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.teamweddingday.com (the “Site”), and use our services.

1. Information We Collect

We collect the following personal information when you interact with our website or services:

• Contact Information – Name, email address, phone number, and any other details you provide when booking our services.

• Transaction Information – Payment details, billing information, and records of services purchased.

• Communication Data – Messages sent through our contact forms or email correspondence.

• Scheduling Information – When you schedule an appointment through Acuity Scheduling, your information is processed through their system.

2. How We Use Your Information

We use your information to:

• Process and manage bookings for our DJ and wedding services.

• Respond to inquiries and customer support requests.

• Send confirmations, invoices, and service-related updates.

• Manage scheduling through Acuity Scheduling.

• Improve our services and website experience.

• Comply with legal and regulatory obligations.

3. Payment Processing

Payments on our website are securely processed through SquareSpace’s payment system or third-party payment providers (e.g., Stripe, PayPal). We do not store or process credit card details directly.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. However, we may share information with:

• Service Providers – Third-party payment processors, email communication platforms (Gmail), scheduling tools (Acuity Scheduling), and business tools necessary for service fulfillment.

• Legal Authorities – When required by law, court order, or to protect our legal rights.

5. Data Security

We take reasonable steps to safeguard your personal information from unauthorized access, disclosure, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Request access to the personal data we hold about you.

• Request corrections or updates to your information.

• Request deletion of your personal data (subject to legal and contractual obligations).

To exercise these rights, contact us at info@teamweddingday.com

7. Retention of Information

We retain your information only as long as necessary to provide our services and comply with legal requirements.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., payment processors, social media). We are not responsible for their privacy policies or content.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Information

For any questions regarding this Privacy Policy, please contact us at:

Team Wedding Day

info@teamweddingday.com

By using our website and services, you agree to the terms outlined in this Privacy Policy.

Terms of Service.

Effective Date: 01/01/2024

Welcome to Team Wedding Day! These Terms of Service ("Terms") govern your use of our website [Insert Website URL] (the "Site") and our entertainment and event services (the "Services"). By accessing or using our Site or Services, you agree to these Terms.

1. Services Provided

Team Wedding Day provides professional DJ services, entertainment, lighting, and event enhancements for weddings and other events. Service availability may vary based on location and event details.

  • Wedding & Event Services: We provide DJ entertainment, sound systems, lighting, special effects, and other enhancements for various events, including but not limited to weddings, corporate functions, and private parties.

2. Booking and Payment

  • All bookings must be confirmed with a signed agreement and a non-refundable deposit.

  • Full payment is due by the agreed-upon date before the event.

  • If a payment deadline is missed, a late fee of $XX per day will apply.

  • If payment is still not received within X days before the event, we reserve the right to cancel services without a refund.

  • Scheduling is managed through Acuity Scheduling, and payments are processed via SquareSpace, Stripe, or PayPal.

3. Cancellations and Refunds

  • Deposits are non-refundable, except in cases where Team Wedding Day is unable to provide a replacement DJ in the event of cancellation on our part.

  • If the client cancels within 30 days of the event, they are responsible for the full payment.

  • If force majeure (natural disasters, government restrictions, or other uncontrollable circumstances) prevents the event from occurring, Team Wedding Day will attempt to reschedule at no additional cost. If rescheduling is not possible, payments remain non-refundable but may be credited toward a future event within 12 months.

  • No partial refunds will be issued if the client chooses to shorten or cancel any portion of the contracted services on the date of the event.

4. Client Responsibilities

  • Clients must provide necessary power outlets, tables, and venue access for setup.

  • Clients are responsible for any damages to Team Wedding Day’s equipment caused by guests, venue staff, or event conditions.

  • Clients must ensure that the event space is safe and accessible throughout the event and during setup/breakdown times.

5. Liability and Force Majeure

  • We are not responsible for delays or failures due to unforeseen circumstances, including extreme weather, venue restrictions, power failures, or technical malfunctions beyond our control.

  • If unsafe conditions arise, we reserve the right to refuse or discontinue services with no refunds issued.

  • Our liability is limited to the amount paid for our services.

6. Chargeback and Payment Disputes

  • By booking our services, the client agrees not to dispute or chargeback any payments made.

  • Any payment disputes must be handled directly with Team Wedding Day.

  • If a chargeback is filed after services are rendered, we reserve the right to seek legal action for recovery of funds and associated fees.

7. Use of Personal Information

  • Client information collected via our website, Acuity Scheduling, Gmail, or payment processors is subject to our Privacy Policy.

  • We do not sell or share personal information except as required for service fulfillment.

8. Intellectual Property

  • All content on our website, including images, text, and branding, is owned by Team Wedding Day and may not be copied or used without permission.

  • Photos or media from events may be used for promotional purposes unless the client requests otherwise in writing.

9. Dispute Resolution

  • Any disputes should first be addressed through written communication.

  • If unresolved, disputes will be handled through mediation before legal action.

10. Amendments to Terms

  • We reserve the right to update these Terms. Continued use of our Site or Services after updates constitutes acceptance of the revised Terms.

11. Contact Information

For questions regarding these Terms, please contact us at:

Team Wedding Day
info@teamweddingday.com

By booking our services or using our website, you acknowledge and agree to these Terms of Service.